TX3 Communications Privacy Policy
Last Updated: 08/11/2025
TX3 Communications is committed to protecting the privacy of our customers and users. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our services, website, platforms, and communications systems.
- Information We Collect
TX3 Communications may collect the following types of information:
Personal Information
Name, business name, address, phone number, email address, billing details, and account credentials.
Service & Account Information
Call, messaging, and service configuration data, account history, support interactions, and service usage records.
Messaging Information
Mobile numbers provided for SMS/MMS communications, opt-in and opt-out records, message delivery status, and related metadata.
Digital & Technical Information
Information submitted through our website, portals, APIs, text messaging systems, or customer support tools, including IP addresses and system logs.
- How We Use Your Information
Your information is used solely to provide, support, and improve TX3 Communications services.
No mobile opt-in data will be shared with third parties for marketing purposes.
Examples of how information is used include:
- Activating and managing voice and messaging services
- Sending service notifications, alerts, and confirmations
- Providing customer support and troubleshooting
- Processing billing, payments, and account management
- Sending SMS/MMS messages you have opted in to receive
- Delivering service updates, maintenance notices, or security alerts
- Complying with legal, regulatory, and carrier requirements
- Text Messaging Program
If you opt in, TX3 Communications may send SMS/MMS messages related to:
- Service notifications and operational alerts
- Account, billing, or payment-related notices
- Installation, appointment, or support communications
- Security or verification messages
- Service announcements or promotional communications related to TX3 Communications
Message frequency varies. Message and data rates may apply.
You may opt out at any time by replying STOP. Reply HELP for assistance.
- Information Sharing
TX3 Communications does not sell, rent, or trade personal information or mobile numbers.
We may share information only in the following limited circumstances:
- With trusted service providers and carriers required to deliver voice and messaging services
- With vendors that assist with billing, support systems, or infrastructure operations
- When required by law, regulation, legal process, or to protect the security and integrity of our services
All partners and providers are required to protect your information and use it only for its intended purpose.
- Data Security
We use industry-standard administrative, technical, and physical safeguards to protect personal information, including secure systems, access controls, and monitoring practices designed to prevent unauthorized access or misuse.
- Your Rights & Choices
You may request to:
- Access or update your personal information
- Correct inaccuracies in account records
- Opt out of SMS/MMS communications at any time
- Opt out of non-essential communications
Requests can be made using the contact information listed on our website.
- Children’s Privacy
TX3 Communications does not knowingly collect personal information from children under the age of 13.
- Changes to This Policy
This Privacy Policy may be updated from time to time.
Changes will be posted on this page with an updated “Last Updated” date.
Continued use of our services after changes are posted constitutes acceptance of the updated policy.
- Contact Us
If you have questions about this Privacy Policy or how your information is used, please contact TX3 Communications using the contact details provided on our website.
TX3 Communications Text Messaging Agreement Summary
By providing your mobile number, you consent to receive SMS/MMS messages from TX3 Communications related to your services, account activity, support notifications, and occasional promotional communications. Message frequency varies. Message and data rates may apply. Reply STOP to cancel or HELP for assistance. Your number will only be used for TX3 Communications communications and will never be sold or shared for third-party marketing. Consent is not a condition of purchase.