Contact Center Tools
Contact Center Tools: Auto Dialers and Omnichannel Messaging
For teams that run outbound campaigns or support customers across channels, TX3 offers contact center tools on top of your business VoIP service. These tools are available for an extra charge.
What TX3 Contact Center Tools Cover
Add the tools your campaigns and support teams need.
Auto dialers
Auto dialers speed up outbound calling campaigns for sales and outreach teams.
Omnichannel and social messaging
Respond to customers across messaging and social channels alongside calls.
Works with your phone system
Combine contact center tools with call recording, call reporting and CRM integrations.
How Contact Center Tools Are Priced
Contact center tools are available for an extra charge on top of your TX3 plan. Contact us to talk through the tools your team needs. Platform fees are Starter $50, Pro $100 and Enterprise $150 per month, plus $0.03 per minute of usage, plus E911 at $1.95 per month for each primary or location DID. There are no long-term contracts. See the TX3 pricing page for plan details.
Related Features
Review calls with call recording and call reporting, connect your apps with CRM integrations, or monitor live calls with call monitoring.
Browse all TX3 features.
Frequently Asked Questions
What are contact center tools?
They are tools for teams that run outbound calling campaigns or support customers across channels, such as auto dialers and omnichannel and social messaging.
Are contact center tools included in my plan?
No. Contact center tools are available for an extra charge. Contact Sales for details.
Can I use call recording and reporting with them?
Yes. Call recording is included on all TX3 plans, and call reporting tools are listed on the Pro plan and above.
How do I get started?
Call Sales at (888) 438-9375 or use the contact page to tell us what your team needs.
Need contact center tools?
Tell us about your campaigns and channels and we will talk through the options. Or call Sales at (888) 438-9375.