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Chicago Business Phones for a Freight, Finance and Professional Services Hub
Chicagoland is North America’s freight crossroads, with six of the seven Class I railroads serving the region, and the Loop is home to financial firms such as CME Group. The Chicago-Naperville-Elgin metro area crosses into Indiana as well as Illinois. TX3’s hosted PBX gives a Chicago business a phone system for busy desks and multiple offices without a PBX closet in any of them.
Hosted PBX, Business VoIP and Cloud Phone Systems for Chicago Businesses
Hosted PBX in Chicago
A hosted PBX with call queues lets a dispatch or intake desk ring a whole group of extensions, so no single person's line becomes the bottleneck. Auto attendants and voicemail-to-email come with every customer.
Chicago VoIP Pricing for Larger Teams
Teams of 20+ users sit on the Enterprise tier at $150 per month plus a flat $0.03 per minute, with no overage tier. See TX3 pricing and the business VoIP cost guide for the cost model.
Business Phone Systems for Loop and Suburban Offices
Use Polycom, Yealink or Cisco SIP phones that you buy from TX3 or bring yourself. Staff who travel between a Loop office and a suburban site can also take calls on the mobile and desktop apps.
Cloud Phone System for Winter Weather
When a winter storm keeps people home, calls to the main number can still ring on mobile apps or forward to cell phones. Support is available 24/7.
A Sample Monthly Estimate for a Chicago Team
Picture a Chicago-area logistics broker with 28 extensions across a Loop office and a suburban office. At 28 extensions on the Enterprise tier, that is a $150 platform fee, plus 28 extensions x 200 minutes x $0.03 = $168 in usage, plus E911 at $1.95 per month for two location numbers = about $321.90 a month. Treat it as an estimate: it uses a sample of about 200 minutes per extension per month, and taxes are not included. Actual pricing is by quote, and the pricing page lists what each tier covers.
Area Codes and Nearby Areas We Serve
Chicago's area codes are overlays on the same neighborhoods: 312, 773 and 872 in the city, 708 and 464 in the south and inner west suburbs, 630 and 331 in the western suburbs, 847 and 224 in the north and northwest suburbs, and 815 and 779 around Joliet and northern Illinois. Local calls in the region are dialed with the area code, which is a phone network rule rather than something a PBX changes. We also serve New York and Dallas-Fort Worth, and TX3 serves businesses anywhere in the US from its base in Enumclaw, Washington.
Frequently Asked Questions
Can a Chicago hosted PBX use numbers from several suburban area codes?
Yes. TX3 handles number porting for local and toll-free numbers, so a company can keep an 847, 630 or 708 number even if its main office is in the city. Keep your current service active until your port date is confirmed.
How would a Chicago freight or dispatch team use call queues?
A call queue holds callers and rings a group of extensions in turn, and voicemail-to-email covers the hours when no one is at a desk. Call queues are included for every TX3 customer. The hosted PBX vs VoIP guide covers how this compares with a basic phone line.
Ready for a phone system that keeps your Chicago desks and queues connected?
Tell us how many extensions you need and how your team works, and we will put together a plan. Or call Sales at (888) 438-9375.