Business Phone Systems for Real Estate Brokerages, Teams and Property Managers
Business Phones for Real Estate Brokerages That Answer Leads Fast
A buyer who calls and gets voicemail calls the next agent on the list. TX3 answers every lead, puts it in front of the right agent, and shows you which marketing actually rang the phone.
Built for residential brokerages, property managers, commercial real estate, title and escrow offices and mortgage brokers
Agents Are Never at Their Desks, and Leads Won't Wait
Real estate happens at showings, open houses and closing tables, not behind a desk. A sign call comes in on Saturday, an online lead arrives at 10 PM, and the agent who is walking a buyer through a house can't pick up. Brokerages also spend heavily on listing portals, signs, mailers and ads, and without call tracking it is hard to say which one paid off. Add agents who work from their own phones, and the office number, the caller ID and the lead follow-up all become inconsistent.
Everyday Situations We Solve
The Sign Call on Saturday
A buyer calls the number on a yard sign while every agent is at an open house. The AI receptionist answers, schedules a showing with access to the calendar, and transfers the call if an agent is free.
The Showing That Needs to Move
A buyer needs to push Sunday's tour. The AI receptionist reschedules it on the calendar, so the agent doesn't have to stop mid-showing to trade texts and voicemails.
Agents Calling From Their Cell Phones
An agent returns a lead from the car. With the mobile app and branded outbound caller ID, the buyer sees the brokerage's number and name, and the call is logged on the company system rather than lost on a personal phone.
Which Marketing Rang the Phone
You have yard signs, a portal listing, a mailer and a website form. Each gets its own tracking number, so you can see which source produced real calls and shift the budget accordingly.
Leads Go to the Right Agent
Smart routing sends listing calls to the listing agent, buyer inquiries to the next agent in rotation and rental calls to the property manager, instead of everything landing on one front desk.
Adding Agents and Assistants Quickly
A new agent joins and a showing assistant works from home. Remote and offshore agent seats add them to the same system in a day, with no per-handset fees and no desk phone to order.
How TX3 Helps Brokerages Win the First Call
TX3 Communications is a veteran-owned provider of hosted PBX for real estate brokerages. Because the system is cloud-based, it keeps answering during a local outage, and the mobile app and cell backup keep calls flowing while your agents are out in the field.
AI Receptionist
Answers calls 24/7, schedules and reschedules showings and appointments with access to your calendar, and transfers calls to the right agent. Voice, personality and behavior are customized for your brokerage upon request, and other customization is available upon request.
Smart Routing
Send listing calls, buyer inquiries and rental calls to the right agent, rotation or team.
Call Tracking
A number for each sign, portal, mailer and web page, with calls recorded and tagged to show which marketing paid off.
Branded Outbound Caller ID
Agents calling from their cell phones show the brokerage's number and name.
Mobile App and Cell Backup
Keep calls flowing to agents at showings, open houses and closings.
Call Recording and Coaching
Review calls, coach new agents on handling buyers and sellers, and keep a record of conversations.
Sentiment Analysis
See which calls sounded frustrated or hesitant so a broker can follow up before the client moves on.
Hosted PBX With No Per-Handset Fees
Add agents and assistants without buying phones, and pay for the seats you use.
Frequently Asked Questions
Can the phone system schedule showings while our agents are busy?
Yes. The AI receptionist answers calls 24/7, schedules appointments with access to your calendar, and reschedules them when a buyer needs a different time. It can also transfer a call to an available agent. Its voice, personality and behavior are customized for your brokerage upon request.
Can we tell which marketing brings in calls?
Yes. Call tracking gives each sign, listing portal, mailer or web page its own number, and calls are recorded and tagged so you can see which sources produced real leads, not just rings.
Will buyers see our brokerage's number when agents call from their cell phones?
Yes. Branded outbound caller ID shows your brokerage's number and name, and the mobile app and cell backup keep calls flowing wherever the agent is working.
Can leads go to different agents or teams?
Yes. Smart routing can send listing calls to the listing agent, buyer inquiries to the next agent in rotation, and rental or property management calls to the right team.
What does it cost to add an agent?
TX3's hosted PBX has no per-handset fees. Remote and offshore agent seats can be added to the same system, so you pay for the seats you use and don't buy a desk phone for each new agent.
Ready to answer the next lead before your competitor does?
Talk to a Real Estate Communications Expert, or call Sales at (888) 438-9375 and we'll build the system around your brokerage.