Number Porting
Keep Your Business Number: Number Porting to TX3
Yes, you can keep your existing business phone numbers. TX3 handles Local Number Portability, so your main lines, direct extensions and toll-free numbers can move to TX3's business VoIP service.
What Porting Covers
The numbers your customers know stay the same.
Main lines and direct extensions
Move main lines, direct extensions (DIDs) and toll-free numbers to TX3.
Switch from copper lines
Replace copper lines with VoIP without changing the numbers customers know.
We prepare the paperwork
TX3 confirms your numbers are eligible and submits the paperwork, usually a recent bill copy and a Letter of Authorization.
How Long Porting Takes
The process usually takes a few business days once the paperwork is submitted, depending on your current carrier. We cannot guarantee a date. Do not cancel service with your current carrier until your port date is confirmed and complete.
Porting is handled by TX3 during onboarding. Platform fees are Starter $50, Pro $100 and Enterprise $150 per month, plus $0.03 per minute of usage, plus E911 at $1.95 per month for each primary or location DID. There are no long-term contracts. See the TX3 pricing page for plan details.
Related Features
Read about replacing old lines on our hosted PBX page, add virtual faxing for your fax line, or set up an auto attendant for your main number.
Browse all TX3 features.
Frequently Asked Questions
Can I keep my existing phone number?
Yes. TX3 handles Local Number Portability, so your main lines, direct extensions and toll-free numbers can move to TX3.
What do you need from me to port a number?
Usually a recent bill copy and a Letter of Authorization. TX3 prepares and submits the paperwork.
How long does porting take?
Usually a few business days once the paperwork is submitted, depending on your current carrier.
When should I cancel my old service?
Do not cancel until your port date is confirmed and complete.
Switching and keeping your numbers?
Tell us which numbers you have and we will plan the move. Or call Sales at (888) 438-9375.