Business Phone System Integrations
Your business phone system works best when it connects to the tools your team already uses. TX3 business phone service connects with CRMs, help desks, email, contacts and messaging apps, so calls show up where your team works and numbers can be dialed with one click.
TX3 customers can add click to call, screen pops and call logging to their business VoIP service for more than 50 business applications, including Salesforce, HubSpot, Zoho and Gmail. These Chrome-based integration apps are available as an add-on. TX3 also has its own native Microsoft Teams integration, and custom integrations can be built as well.
Click to Call, Screen Pops and Call Logging
TX3's integration apps are Chrome-based applications that connect your business phone system to the applications your team already works in, using APIs. They are available as an add-on to your TX3 service, and they are separate from TX3's native Chrome app, which turns your browser into a working handset.
Screen pops
When a user receives an incoming call, the integration grabs the caller's phone number from the phone system, opens a new tab in Google Chrome and automatically searches the connected application for information tied to that number. Your team sees who is calling, and what you already know about them, as the phone rings.
Click to call
Once installed, the integration finds phone numbers on the pages of your application and turns them into numbers you can click to dial out. Your team does not retype numbers, which saves time.
Call logging
1-click call logging is available with Salesforce, Zoho, HubSpot and Redtail.
Supported Integrations
Click to call and screen pops are available with these applications for your TX3 business phone system.
ActiveCampaign
Click to call and screen pops.
AgencyBloc
Click to call and screen pops.
Blitz Lead Manager
Click to call and screen pops.
ConnectWise
Click to call and screen pops.
Copper
Click to call and screen pops.
Drift
Click to call and screen pops.
eAgent
Click to call and screen pops.
eLead
Click to call and screen pops.
Click to call and screen pops.
Freshdesk
Click to call and screen pops.
Freshsales
Click to call and screen pops.
Gmail
Click to call and screen pops.
Google Contacts
Click to call and screen pops.
Google Search
Click to call and screen pops.
HubSpot
Click to call and screen pops, plus 1-click call logging.
Infusionsoft
Click to call and screen pops.
Insightly
Click to call and screen pops.
LeadMaster
Click to call and screen pops.
Lighthouse
Click to call and screen pops.
Nutshell
Click to call and screen pops.
PestPac
Click to call and screen pops.
Propertyware
Click to call and screen pops.
QuickBase
Click to call and screen pops.
Redtail
Click to call and screen pops, plus 1-click call logging.
Rev.io
Click to call and screen pops.
Salesforce
Click to call and screen pops, plus 1-click call logging.
Snap Vantage
Click to call and screen pops.
Spokeo
Click to call and screen pops.
Stripe
Click to call and screen pops.
Sugar
Click to call and screen pops.
Trello
Click to call and screen pops.
VinSolutions
Click to call and screen pops.
Vtiger
Click to call and screen pops.
WhitePages
Click to call and screen pops.
Yahoo Search
Click to call and screen pops.
Zendesk
Click to call and screen pops.
Zoho
Click to call and screen pops, plus 1-click call logging.
Additional Integrations
These applications are also supported. Contact us to talk through how each one fits your setup.
Accelo
Integration available.
AutoTask
Integration available.
Customer Trax
Integration available.
Denticon
Integration available.
DrChrono
Integration available.
EZLynx
Integration available.
Flywheel CRM
Integration available.
HelpScout
Integration available.
Kayako
Integration available.
Keap
Integration available.
MarketSharp
Integration available.
NowCerts
Integration available.
Redspot Interactive
Integration available.
Smart Advocate
Integration available.
Syncro
Integration available.
SysAid
Integration available.
TX3's Own Native Microsoft Teams Integration
TX3's own native Microsoft Teams integration connects TX3 business calling with Microsoft Teams. It is separate from the integration add-on above. The Microsoft Teams integration is available for a small additional fee per extension. Contact us to add it to your plan for the extensions that need it.
Custom Integrations Can Be Built
Custom integrations can be built as well. If you use an application that is not listed above, or you need your business phone system to work with your own software, tell us what you need and we will review it with you.
Business Phone Integrations FAQ
What integrations does TX3 support?
TX3 supports click to call and screen pops with more than 50 business applications, including Salesforce, HubSpot, Zoho, Zendesk, Freshdesk, ConnectWise, Gmail, Google Contacts, Trello, Stripe and QuickBase. These Chrome-based integration apps are available as an add-on. TX3 also has its own native Microsoft Teams integration, and custom integrations can be built as well.
What are click to call, screen pops and call logging?
Click to call lets you dial a phone number by clicking it in your application. A screen pop, also called a call pop, opens your application and automatically searches it for information tied to the caller's number when a call comes in. 1-click call logging, available with Salesforce, Zoho, HubSpot and Redtail, records the call in your application.
Are these integrations the same as the TX3 browser-phone app?
No. The integration apps are Chrome-based applications that connect your phone system to your business apps, and they are available as an add-on. They are separate from TX3's native Chrome app, which turns your browser into a working handset.
Does the Microsoft Teams integration cost extra?
Yes. TX3's own native Microsoft Teams integration is available for a small additional fee per extension. It is separate from the integration add-on. TX3's platform fee and $0.03 per minute usage rate are separate. Contact us for the details for your team.
Can TX3 build a custom integration?
Yes. Custom integrations can be built as well. Contact TX3 and tell us which application you use and what you want it to do, and we will review it with you.
Ready to Connect Your Phone System to Your Apps?
Tell us which applications your team uses and we will show you how TX3 VoIP services connect to them.