Hosted PBX for Business: Platform Plans Plus Simple Per-Minute Usage
TX3 Communications is a Washington-based hosted PBX provider. Your phone system runs in the cloud, so extensions, call routing, auto attendants and voicemail are managed from a web portal instead of a box in a closet. Use desk phones, a mobile app or a desktop app, and keep your existing business numbers.
What Is a Hosted PBX?
A PBX is the system that gives a business its extensions, call transfers, voicemail and phone menus. With a hosted PBX, the provider runs that system for you in the cloud and your calls travel over your internet connection. VoIP is the technology that carries the calls; a hosted PBX is the full business phone system built on it.
TX3 is built on a proven system, trusted by thousands of businesses. You get a phone system that is managed for you, with a support team you can reach by phone, email or live chat, 24/7.
What Every TX3 Hosted PBX Includes
These are the core hosted PBX features behind every TX3 system. See the full features page for call recording, reporting and more.
Auto Attendants
Greet callers and send them to the right person or department. Auto attendants are included for every customer; the number you can set up depends on your plan.
Call Queues and Ring Groups
Keep busy periods under control with call queues, and ring several people at once with ring groups so fewer calls go unanswered.
Voicemail-to-Email
Voicemail messages are sent to your inbox so nobody has to dial in to check them. Included for every customer.
Smart Call Routing
Route calls by time of day, department or custom logic, with after-hours and holiday rules.
Mobile and Desktop Apps
Make and receive calls on your business number from a phone or computer, with the same caller ID your team uses at the office.
Web-Based Management
Add users, update greetings and change call rules from your browser, without waiting on an IT ticket.
Number Porting
Keep your existing local and toll-free numbers. TX3 handles the porting paperwork with your current carrier.
24/7 Support
Reach a real person by phone, email or live chat at any hour.
Phones: Buy From TX3 or Bring Your Own
TX3 supports Polycom, Yealink and Cisco SIP phones, and these models are in production today. You can buy phones from TX3 or bring your own compatible SIP phones. If you prefer not to use a desk phone, the mobile and desktop apps work with the same extension.
Not sure whether your current phones will work? Ask us to check your models before you switch.
How Hosted PBX Pricing Works at TX3
TX3 charges a monthly platform fee by plan, plus $0.03 per minute of usage. The per-minute rate is flat, with no overage tier. E911 is $1.95 per month per primary or location DID. There are no per-user license limits.
Starter: $50 per month
Ideal for 1-5 extensions. Smart call routing, 2 auto attendants, 2 time frames, voicemail-to-email, mobile and desktop apps, and web and mobile access.
Pro: $100 per month
Ideal for 5-20 users. Everything in Starter, plus unlimited auto attendants and time frames, call reporting tools, and ring groups and IVRs.
Enterprise: $150 per month
Ideal for 20+ users. Everything in Pro, plus dedicated support, multi-site management and custom call engineering.
See every plan on the pricing page, or read the cost comparison that shows what 20 extensions at a sample of 200 minutes each cost with TX3 next to per-user VoIP and traditional phone lines.
AI Features Are Available With Customization
An AI receptionist and other AI features can be added to a TX3 hosted PBX. They are available with customization and setup, and are not turned on automatically or included by default. Voice, behavior and call handling are set up around your business. Read more in 10 ways AI and a hosted PBX can transform business communications.
Who a Hosted PBX Fits
A hosted PBX suits teams that work across offices, home desks and the road, and businesses that want to add or remove extensions without rewiring. TX3 builds hosted PBX systems for: Law firms, Healthcare, Accounting, tax and CPA firms, Real estate brokerages, Insurance agencies, Engineering and architecture firms, Registered investment advisors, MSPs and resellers, Retail, Education.
TX3 serves businesses across Washington and beyond, including Seattle, Bellevue, Tacoma, Everett, Redmond, Kirkland, Kent, Renton. Contact us if your city is not listed.
Hosted PBX Guides
New to hosted PBX? Start with Hosted PBX vs VoIP to see how the two differ, then read how much business VoIP costs and how to compare VoIP providers.
Planning your setup? See the business VoIP phones TX3 supports and what to know about E911 for business VoIP.
Frequently Asked Questions
What is a hosted PBX?
A hosted PBX is a business phone system run by a provider in the cloud. It handles extensions, call routing, auto attendants, voicemail and transfers, so you do not need to own or maintain phone system hardware at your office.
Is a hosted PBX the same as VoIP?
No. VoIP is the technology that carries voice calls over the internet. A hosted PBX is the complete business phone system that uses VoIP to connect your extensions and callers.
Can I use my own phones?
Yes. TX3 supports Polycom, Yealink and Cisco SIP phones. You can buy phones from TX3 or bring your own compatible SIP phones, and you can also use the mobile and desktop apps.
How does TX3 hosted PBX pricing work?
Each plan has a monthly platform fee (Starter $50, Pro $100, Enterprise $150) plus $0.03 per minute of usage, with no overage tier. E911 is $1.95 per month per primary or location DID.
Does TX3 include AI features?
AI features, such as an AI receptionist, are available with customization and setup. They are not automatic and are not included by default.
Can I keep my existing phone numbers?
Yes. TX3 handles number porting for local and toll-free numbers. Keep your current service active until your port date is confirmed.
Ready to see a hosted PBX built around your team?
Tell us how many extensions you need and how your team works, and we will put together a plan. Or call Sales at (888) 438-9375.