VoIP Provider Comparison: How to Compare Hosted PBX Plans and Pricing
Hosted PBX plans can look alike until you read the fine print. This page gives you a way to compare providers on what matters: pricing model, what is included, phones, support, number porting and E911. Use it with any provider, including TX3.
What to Compare
Put every provider's quote into the same list so totals are comparable.
Pricing model
Is it a fee per user, per seat or phone, or a platform fee plus usage? The model changes how the bill grows as you add people.
What is included
Auto attendants, call queues and voicemail-to-email: are they included for every customer or only on higher plans?
Phones
Which models work, and can you buy from the provider or bring your own?
Support
What hours is support available, and how can you reach it?
Numbers and E911
Who handles porting, and how is E911 billed?
Per-User Pricing vs a Platform Fee Plus Usage
If you are looking at providers such as RingCentral, Nextiva, 8x8 or Dialpad, check which pricing model each one uses and confirm it on the provider's own pricing page. With per-user pricing, cost follows headcount. A platform fee plus usage follows call volume instead, which can suit offices with many extensions that rarely talk. Compare your own number of extensions and minutes, not a headline price.
TX3's cost comparison shows 20 extensions at a sample of 200 minutes each beside per-user VoIP and traditional phone lines. Read it on the cost comparison.
How TX3 Answers Each Question
Pricing: Starter is $50 per month for 1-5 extensions, Pro is $100 per month for 5-20 users, and Enterprise is $150 per month for 20+ users, plus $0.03 per minute of usage. E911 is $1.95 per month per primary or location DID. Included for every customer: auto attendants, call queues and voicemail-to-email. Phones: Polycom, Yealink and Cisco SIP, bought from TX3 or brought yourself. Support: 24/7 by phone, email or live chat. TX3 is built on a proven system, trusted by thousands of businesses.
See the pricing page, learn about our hosted PBX system, or contact us to compare a quote.
Frequently Asked Questions
How do I compare VoIP providers fairly?
Compare the same number of extensions and the same expected minutes across every quote, and ask each provider about E911, taxes and fees, phones and support.
Is per-user pricing or usage pricing cheaper?
It depends on your team. Per-user pricing follows headcount, while a platform fee plus usage follows call volume. Run your own numbers for both.
Where can I see a TX3 cost comparison?
The TX3 cost comparison page shows 20 extensions at a sample of 200 minutes each beside per-user VoIP and traditional phone lines.
What is included in every TX3 plan?
Auto attendants, call queues and voicemail-to-email are available to every customer. Plans differ in how many you can set up and in extras such as reporting tools and multi-site management.
Want a quote to compare?
Tell us how many extensions you need and how your team works, and we will put together a plan. Or call Sales at (888) 438-9375.